06-05-2023 06:16 AM
I am trying to get this thermostat to stop changing the temperature in my house.
I do not want eco temperature to ever modify the temp setpoint regardless if I am home or what it thinks.
can this be completely turned off? If not I will just return it and go back to a standard thermostat.
i have turned off all scheduling and turned off everything it will let me turn off, but it still changes the temp in the house.
06-08-2023 03:48 AM
I'm assuming you have a Nest Thermostat E or Nest Learning Thermostat. Did you follow these steps?
If you also want to stop it adjusting based on home/away assist and the auto-schedule features, select the settings icon in the upper right and turn off the Home/Away Assist and Auto-Schedule options.
06-14-2023 02:56 PM - edited 06-17-2023 03:35 PM
Hi there,
I wanted to stop by and see how I could help.
Thanks for sharing the steps, @David_K.
@Fe2O3y, in addition to what was shared above, if you have the Google Home app installed. Please check the Routines and remove all thermostat actions available. This also triggers your thermostat to change the temperature randomly.
Let us know how it goes.
Regards,
Mark
06-17-2023 03:34 PM
Hello Fe2O3y,
Checking back in — how's it going? Still need our help?
Best,
Mark
06-17-2023 05:54 PM
Yeah I have done all of the things above and it still does it. There is nothing active, no schedule, eco mode is deactivated, yet eco mode still turns on. The away assist is off. I mean literally every option is turned off.
06-22-2023 02:24 PM
Hi Fe2O3y,
Thanks for the update. I appreciate all the steps you've taken. I wanted to confirm if you were able to check the Google Home app's Routine settings. How's it going? Were there any thermostat actions created? Please keep me in the loop.
Best,
Mark
06-22-2023 06:14 PM
There are no routines activated.
07-08-2023 03:29 PM
Hey there,
I'm sorry for the late response, and thanks for keeping me in the loop. With this, do you have home members that have access to your thermostat? If so, they might have programmed some settings on their phone that contribute to the temperature changes. You can try checking them and making some changes, or you can remove them as a home member.
Regards,
Mark
07-11-2023 10:19 PM
Hello there Fe2O3y,
I don't want to be a nudge, but I'd like to check if you were able to get your thermostat working. Feel free to reach back if you still need help.
Thanks,
Mark
07-12-2023 04:47 AM
No one but myself has the application so no one has programmed anything. When you look at the schedules it shows nothing, but it still continues to change the temperature.
clearly just a poor design and I plan to return it if not throw it away.
07-12-2023 12:13 PM
07-13-2023 04:08 AM
It’s the google nest learning smart wifi thermostat
07-20-2023 10:09 PM
Hello there, Fe2O3y,
I'm sorry for the late response, and thanks for confirming. Let's give this step a whirl: disable your thermostat from the Wi-Fi network for 24 hours and monitor its temperature behavior to see if the thermostat is still adjusting on its own. To disconnect it, go to the Network settings or Reset settings, then Network or Account Connection.
Keep us posted.
Best,
Mark
07-24-2023 11:22 PM
Hi Fe2O3y,
I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.
Regards,
Mark
07-25-2023 11:25 PM
Hello Fe2O3y,
It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.
Thanks,
Mark
06-17-2023 05:52 PM
I did all of these things a long time ago, there is nothing scheduled nothing active. It still does not stop. When I click the eco button now the only option is to turn it on, because it’s off. Yet it still does it.