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Nest Doorbell doesn’t ring on my android phone

Dplatch33
Community Member

My Doorbell no longer rings on my android phone. When I turn on notifications in the app notification screen I get ALL notifications!  I only want the doorbell notification.  All day long I get notifications when a sound is heard. This is so annoying, as you could imagine!  It didn’t use to be this way.  Used to be I would only get a notification sound when the doorbell is pressed.

 

HELP PLEASE 

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hi Dplatch33,

 

Thanks for reaching out here in the Community. To confirm, which Nest Doorbell do you have? What app are you using to turn on your notifications? In case you're using the Google Home app, you may select your Nest Doorbell from the home page and go to Settings> Events> Seen Events> Your notifications> turn on/off your desired notifications. Hit this link for more information. Let us know how it goes.

 

Best, 

Emerson

EmersonB
Community Specialist
Community Specialist

Hello Dplatch33,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
  
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Dplatch33,

 

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

 

Thanks,

Emerson