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Google home display and mini

Gazzamax383
Community Member

Last week my google display and mini stopped responding.

I carried out a factory reset on all devices and tried to reinstall them to my home WiFi using the google home app on my android phone. I get all the way through the setup process and when I ask the device a question it responds with your device is not set up yet. The device shows on my network and also respond to being cast from my phone. I took the device and phone to another location using my son's network and the devices installed properly on the first try. This leads me to believe it is some setting on my network but I don't know what. Any advice please?

2 REPLIES 2

Gazzamax383
Community Member

All other devices are still working fine on my WiFi network. The problem is on with the 3 google devices.

Gazzamax383
Community Member

All other devices are still working fine on my WiFi network. The problem is only with the 3 google devices.