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Google home keeps responding to deleted IFTTT applets

luizfilipemm
Community Member

I had an old IFTTT recipe to turn off and on my TV using Google Home and Harmony Hub.

Recentlly removed it and created a new recipe because I bought a new TV and I had a problem.

It is not working because it still thinks I'm trying to use the old/deleted IFTTT recipe which no longer exists.

I have tried restarting my google home, resetting it, clearing my history activity, removing the connection to google assistant in IFTTT then deleting my IFTTT account altogether, recreating and deleting the old recipe, having Google home resync devices, stop IFTTT from remembring me in google services, and still can't get my google home to stop responding as if it's trying to use old recipe. Been at this for 2 days now....any suggestions? Thanks in advance!

10 REPLIES 10

Azarco
Community Specialist
Community Specialist

Hey luizfilipemm,

 

Thanks for reaching out — let's figure this out.

 

Give these steps a try: 

 

Remove IFTTT from the Google Account.

 

  1. Go to the list of apps connected to the Google Account.
  2. If the customer hasn't already, sign in to the account.
  3. Select IFTTT > Remove.
  4. Repeat for every IFTTT service connected to the account.

Let us know how it goes.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey luizfilipemm,

 

Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey luizfilipemm,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex

Hello!!

Sorry for not responding sooner.

I was on a business trip, and couldn't test it before.

Thank you for your response, but it didn't work 😞

Azarco
Community Specialist
Community Specialist

Hey luizfilipemm,

 

Thanks for doing those steps.

 

Try creating a new home and move your devices there. If the issue persists, you contact IFTTT support for additional assistance.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey luizfilipemm,

 

Bumping in — have you had the chance to create a new home? 

 

Thanks,

Alex

luizfilipemm
Community Member

Hello again,

Sorry the last few days was very busie.

No I haven't, but the comands started to work again on the new TV. I believe that I still have a problem because the awnser that the google nest give to me is diferent from the programed on IFTTT.

But I'll try to create a new home, the problem is that I have lot's of other devices in my home.

Thanks again.

Azarco
Community Specialist
Community Specialist

Hey luizfilipemm,

 

We understand. Let us know if creating a new home helps.

 

We'll be waiting for your update.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey luizfilipemm,

 

Still need help with this? Did creating a new home work? 

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey luizfilipemm,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

 

Regards,

Alex