06-02-2022 08:54 AM
When I ask Google to play certain videos on my Chromecast TV device it would say here are some selections and the selections would appear on my TV and then it would ask me which one do you like. For the last few weeks although it will offer the selection I'm no longer able to see those selections on my TV it was sure to selections with title and number then I would say one or three so the selections do not show but if I verbalize the number it will go to that video how can I get my selections to actually show again
06-08-2022 09:58 AM
Hey Royrogers,
Thanks for reaching out — let's see what's going on with your devices.
A few questions: what Chromecast device (USB stick, hockey puck or the one with the remote) do you have? Is it happening to all video services (YouTube, Netflix, etc.). Also, when did it start happening?
Give these steps a try:
Looking forward for your response.
Thanks,
Alex
06-13-2022 10:09 AM
Hi Royrogers,
Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.
Best,
Alex
06-14-2022 10:11 AM
Hey Royrogers,
I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Kind regards,
Alex