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Google home

Misty445
Community Member

My google home is not answering any of my questions instead it repeats "please login through the Google home app." I already have the app and have no problem casting my audio onto it but it won't answer any questions. Can someone give me solutions on how to fix it?

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey Misty445,

 

Thanks for reaching out, and my apologies for the late response.

 

I know the feeling when you're having issues with your Google Home/Nest speaker. Help is here! To confirm, is your device setup already? What specific Google Home/Nest device do you have? What type of account are you using (Personal or Business)? 

 

Looking forward to your response.

 

Cheers,

Muddi

Azarco
Community Specialist
Community Specialist

Hey Misty445,

 

We wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Misty445,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Best,

Alex