Home Automation

Heads up: Changes to Animal Detection Starter for Scripted Automations

Hey Nest Community, We wanted to provide an update on the animal detection starters for scripted automations. When we first launched support for camera events in the script editor, there were separate animal detection starter types for dog and cat de...

[Bug Report] Google Assistant no longer recognizes Chinese device names like "冷氣" or "電視"

Hi, I’m reporting an issue that recently started affecting Google Assistant’s Chinese voice control functionality via Nest Hub.【Context】I’ve been using three Panasonic air conditioners connected to Google Home via the Panasonic Comfort Cloud app. For...

Can I recreate family bell with other automations?

I've just come across videos of the previous family Bell app being used to help children move through routines in the mornings. I'm absolutely devastated to see that it's no longer supported and I don't have the option in my Google account to create ...

Can't send network connect invite

Can't send invite email to other family members to share network. Why?

Help! I the hot water won’t work unless the heating is on

We’ve moved into a new property over 2 weeks ago. So far our hot water in the shower will only work if our heating is on. Once we press the booster button ( Emersion boiler), the Google nest sets to “Manual”. Then the heating in the house comes on. I...

Google device call shows as "unknown" caller

trying to set up calling from google hub for someone with medical issues. HOW CAN I GET THE CALLS TO NOT BE FROM "UNKNOWN:"? Everyone assumes spam and won't answer.

Automations not working

I have had a Google Home Mini in my bedroom for years. Never had any issues whatsoever. A few weeks ago one of my bulbs in a bedside lamp went out. I replaced the bulb and after many many searches found out how to get it to finally connect to the app...

Nest door bell announcements

Hello New to this community so appolligies if this sounds so basic but being a techie for 20 years I can't solve this issue, So im all in with the Google/android eco system. So I have 1 video doorbell, 1 spot light cam, 2 nest hub max, and 4 cambers ...

Event and 24/7 video history

Dear Nest Support Team,I’m reaching out regarding a frustrating experience with my Nest Aware Plus subscription.Your online advertisements — including comparison charts and product descriptions — clearly promote that Nest Aware Plus includes 24/7 vid...

Doorbell camera jamming

I have a Google Nest video camera doorbell. I have noticed that two separate DPD drivers use an app to stop and delete the doorbell camera recordings. Has this happened to anybody else? I'm in the UK.

Nest Hello Doorbell

Hello,I purchased the Nest Hello wired doorbell and the inside chimes are not working. I have tried SEVERAl times to contact Google and they just do not respond. You can only reach them by chat. Any existing phone number is no longer in service. They...

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Heads up: Changes to Animal Detection Starter for Scripted Automations

[Bug Report] Google Assistant no longer recognizes Chinese device names like "冷氣" or "電視"

Can I recreate family bell with other automations?

Can't send network connect invite

Help! I the hot water won’t work unless the heating is on

Google device call shows as "unknown" caller

Automations not working

Nest door bell announcements

Event and 24/7 video history

Doorbell camera jamming

Nest Hello Doorbell

Using external setup guides for advanced Nest auto...

Updated assistant

Anyone have any luck switching a Nest Display from...

Alert Delay on doorbell

Cannot setup home/away

Cannot setup home/away switch in Google Home on an...

Home App Automations

Tapo camera goes to information screen

How to change Assistant app "Play the news" automa...

Cannot get a routine to turn off multiple things