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Heads up: Changes to Animal Detection Starter for Scripted Automations
Hey Nest Community, We wanted to provide an update on the animal detection starters for scripted automations. When we first launched support for camera events in the script editor, there were separate animal detection starter types for dog and cat de...
Factory Reset
Hi there! We just changed internet providers so need to update the network settings on our Nest thermostat. It is asking for a QR code or set up code but the thermostat is anchored to the wall so there is no cover or unit to remove.If I do a factory ...
Heatlink Not working
My heatlink is not connecting to the thermostat and has no lights on so unable to use the heating. I have run through the standard troubleshoot online with no luck.The thermostat is close to the unit, nothing is blocking the signal and plugged in so ...
Resolved! Nest floodlights not working
Hello, I had an electrician install and hard wire my Nest Cam with floodlight, The camera works but the floodlights don’t light up. Customer support told me to have an electrician check the wiring. Question: Is it possible for the floodlight wiring t...
Resolved! Hub 2 dawn simulator
Hello, I have 1 problem on my nest hub 2. I use the dawn simulator to wake up. For a while now the alarm works normally but the screen remains off during dawn, so I only hear the sound alarm and I have to swipe the screen to access the option to stop...
Chromecast Help
My Chromecast remote is stuck in pairing mode. I take the batteries out and have tried to "restart" it but it still won't come out of pairing mode. I've been using my Google TV remote on the app but for the past few days that remote isn't working. I ...
Nest Camera with Floodlights not working
Both the camera and floodlights are out of action. It was all working fine till the floodlights went offline. Wifi connection is not an issue. Did a factory reset, removed device from Google Home App and now can't get it to sync. The Nest app isn't h...
Can I use my Google Nest Mesh Wifi points just as speakers and Google Assistant?
tl;dr: Just found out that Google Fiber equipment is not compatible with Google Nest Mesh Wifi equipment. Is there any way to still use the points as speakers and Google Assistant on my new Google Fiber network?A bit of background:I purchased the Goo...
Google Nest Learning Thermostat
I'm unable to regulate the temperature on the Nest app. It's not showing any options. It also seems to be offline frequently. It's the Google Nest Learning Thermostat. It's new. Only had it 3 days. Tried troubleshooting it. Still not resolving issues...
Running routines - not all actions work but work manually
Case number 5653000038052I can put in 50 actions in a Google home routine but when the time comes to start the routine automatically it only turns on a portion of the actions but when I manually select the right arrow to turn on the routine it turns ...
How to wire a 3rd gen Nest thermostat from an American Standard one.
Can someone lead me as to how I connect my 7 wires to the 6 wire Nest? Do I put both of the Y wires (Y, Y2) in the Y slot on the nest? I was told to put the blue wire in the C slot and the rest of them to the corresponding letters but the Nest has an...
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