Google is ripping us off

[Hank2]

The idea that I put out hundreds of dollars on Dropcams doesn't phase Google in the least.  They're busy making my investment worthless by discontinuing all my cameras.  They will be boycotted by me from now on and that should be a suggestion to all those who support their thievery.  It's another example of a huge monopoly taking advantage of the powerless consumer.  Google stinks!!

[EmersonB]

Hello Hank2,

Thanks for reaching out here in the Community. We understand what you're referring to and we wanted to help you with this. Please fill out our Contact us form with all the needed information. Let me know once you’re done.

Regards,

Emerson

[Hank2]

I invested in more than 2 dropcams but Google doesn’t think I should be compensated for more than 2. That’s just bad PR for a company that tries to come off as magnanimous. I will be dumping all my google products as a result. 

[EmersonB]

Hey Hank2,

We hear you and we wanted to help you with this. When you fill up the form our support team will be able to see your newly created case and they'll reach out to you via email to assist you with your concern.

Best,

Emerson

[Hank2]

I’ve filled it out more than once and each time I was turned down because of Google’s stingy policy of only replacing no more than two cameras. I happen to have invested in three.  Therefore I'm cancelling my Aware subscription.

[EmersonB]

7Hi Hank2,

We know where you're coming from. We’ll take note of it and ensure that we'll learn from your experience as we continually improve our products and services. Rest assured that we'll take this as feedback and learn from this to deliver a better process and experience in the future. 

Thanks,

Emerson