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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Hub only shows picture frame when swiping down

In the morning my hub shows picturesn ok but when you swipe down only the picture frame option is displayed. The clock is displayed fine but shows no temperature just a few squiggly lines.When I get my phone and open up the home app the temperature i...

gray1961 by Community Member
  • 2375 Views
  • 11 replies
  • 2 kudos

Tuya and 3 sockets electric problem

line deleted Good morning. I have a multiple socket 3 socket + usb. Detection is successful and the device works fine, but google home only detects USB sockets. Does not find and display 3 remaining electrical sockets. Alexa works fine but google doe...

Routines tirggered by Nest Doorbell?

Is there anyway to trigger routines based on someone ringing the doorbell?For instance, it would be great to be able to automate casting the doorbell video to any running chromecasts when someone rings the bell.

Rich1914 by Community Member
  • 545 Views
  • 2 replies
  • 0 kudos

Unable to share Nest products with home members

I have been working on adding family members to my Google Nest with no luck. I was redirected to add Family members to Google Home. Once I select all the pertinent data, nothing happens. All home members have created new Gmail accounts for access and...

PrinceDrew by Community Member
  • 6519 Views
  • 15 replies
  • 3 kudos

Resolved! Ifttt deleted applets not releasing voice commands.

Hello!!!I know that it's a know issue but I cannot find any solution that works...So I recently bought a nest mini and I was playing with some ifttt applets. Then I wanted to delete one and after I removed it my google assistant still responds to the...

3rd generation thermostat not holding a charge

Hello, I noticed my thermostat was off and kept restarting saying “The thermostat is restarting. Be back in a bit.” It would do this over and over again so finally I called support and they told me charge the display for an hour and repeat the proces...

Kliwanag by Community Member
  • 961 Views
  • 5 replies
  • 1 kudos

Resolved! camera have red filter

starting this morning, the camera shows images with a red filter and I don't know why. The lawn looks yellow and everything else looks red. it was completely normal when I check yesterday's record. does anyone know what should I do?

BanC by Community Member
  • 2410 Views
  • 5 replies
  • 0 kudos

WiFi Router

I have the 3 pack Google WiFi routers and they have been working fine until the last couple of months. Using the google home app it showed that the 3WiFi routers are not connected and loading but I still have WiFi on all my other devices. Is there co...

Resolved! Repost

I just got the Nest battery camera, and it is useless; Would it be a lot simpler to have the new cameras appear in the NEST APP until such time that the HOME APP is improved? And to be honest we all know that is a minimum of 6+ months and even then, ...

Haywood by Community Member
  • 1228 Views
  • 6 replies
  • 0 kudos
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