Google nest doorbell lens broken

[dang]

My new google nest doorbell fell knowing that it was already securely mounted. I was wrong. Lens got shattered. Is there a way to replace the lens. I just bought this yesterday.

[Brad]

Hey there,

Thank you for your patience. I am so sorry to hear that the lens broke! Especially with it being so new. Unfortunately, we do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

Best Regards,

Brad.

[dang]

Thanks Brad for your reply,

I have tried chat with Google support and have been very helpful so far.

Kind regards,

Dan

[Brad]

@dangal

Please follow the same steps above to reach out to Support.

Best regards,

Brad.

[dangal]

I have the same issue.