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Home Automation

Blog Posts

New household automation editor - now with expanded conditions & one-time automa... Read more

What is the Product Experts Program? Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Smart home devices not responding through Google Home

My smart home devices (lights and plugs) have stopped responding through the Google Home app. They worked fine before, but now they show as “offline.” I’ve restarted my router and re-linked the devices, but nothing changes. Can someone help me fix th...

Google Nest not connecting to Wi-Fi

My Google Nest device suddenly stopped connecting to Wi-Fi. I’ve restarted both the router and the device, tried resetting the Nest, and even reinstalled the Google Home app, but it still won’t connect. Can someone help me fix this Wi-Fi connection i...

404 error trying to add roborock account to Google Home

After entering my details into the roborock OAuth page, it drops me at a 404. I have sent the link google generates to roborock support, and they have been unable to replicate the issue.I have tried with different accounts etc etc (both a new roboroc...

JLC- by • Community Member
  • 840 Views
  • 4 replies
  • 1 kudos

Automating alerts with Nest Cam + edited clips workflow

Hi everyone! I use a CapCut-edited clip workflow for my home security setup involving my Nest Cam. Basically, when motion is detected I edit and trim key moments in CapCut old version, then save them to a folder that the Nest system can access for re...

Nest Protect

Purchased 2 Nest Protect today from Walmart. These were brand new still in original packaging. When I unwrapped them I discovered that they expire on Nov 2025 and Dec 2025. Why is Google allowing the sale of these things when it's clear they are expi...

Jramos20 by • Community Member
  • 380 Views
  • 2 replies
  • 0 kudos

I’m livid pissed about my gen2 thermostats being cut off

I will never buy another google product again. My nest devices are 12 years old and were all working perfectly. Now they are pieces of **bleep** on my wall. Not only do they expect me to go replace a perfectly working product which we have 4 of, but ...

aosman by • Community Member
  • 154 Views
  • 0 replies
  • 0 kudos

Terrible customer service.

Terrible customer service interface. I requested a call; pressed the submit button and received error message. Pressed the submit button and received error message. Pressed the submit button and removed error message. Google, are you starting to get ...

Noconnect by • Community Member
  • 171 Views
  • 1 replies
  • 0 kudos
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