Govee home not linking

[Calldakopz]

Pls help me whenever I click to link my Govee strip lights I enter my email and password and press enter it just says it’s linked and nothing else. It’s not showing up anywhere I’ve tried again and again to link it but nothing is working pls help 

[David_K]

You've already setup the lights in the Govee Home app? The process should look like this:

How to connect Govee Lights to Google Home - The Smart Home Secrets

[LovelyM]

Hello everyone, 

@David_K, I appreciate you lending a hand here. 

@Calldakopz, please check the Google Account's Linked accounts to see if Govee Home is showing there. If it is, go ahead and remove it. Once done, uninstall and reinstall your Google Home app before trying to connect it again.

Let me know how it goes.

Best,
Lovely 

[LovelyM]

Hi Calldakopz,

Have you tried the steps suggested above? Let me know if that did the trick or not, so we can try something else.

Cheers,
Lovely

[Calldakopz]

I have, but they didn’t work 😞

[Muddi]

Hey Calldakopz,

Chiming in, have you tried using a different phone/tablet? Also, what is the make and model of your phone?

Cheers,

Muddi

[LovelyM]

Hi Calldakopz, 

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Many thanks,
Lovely

[Kimy]

Hello there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions.

Regards,
Kimy