Groupe mini ne se voit pas tous

[Ejampp]

google home pourquoi je vois toutes les appareils mais pour faire un groupe ils ne sont pas tous la

[jenniffert]

Hi Ejampp,

Thanks for reaching out here in the community! I understand that you can't see all your devices listed when you're trying to create a speaker group. I can definitely assist you with this!

To better investigate this situation, I'd like to ask for the following information:

• Can you confirm that every single device you want in the group is connected to the same Wi-Fi network?
• What specific type of devices are missing from the list?
• Are all the missing devices currently powered on and active?
• Do all the devices belong to the same 'Home' structure within the Google Home app?
• Have you tried any troubleshooting steps so far?

In the meantime, I'd suggest the following steps:

• Make sure your phone or tablet is connected to the same Wi-Fi or Google Account as your speaker, display, streaming devices, or Pixel Tablet.
• Make sure your devices are updated to the latest firmware version. For instructions, refer to this article: Update Nest products and apps.

I look forward to your response.

Best regards,

Jenniffer Tesen

[Ejampp]

Yes, I'm on the same network. The updates are done. I've reinstalled. I can see them all in the Google Home app, but not all of them in the groups.

[jenniffert]

Hi Ejampp,

Thanks for following up on the case! I appreciate the information provided. To assist you better, please provide all the details requested above. Specifically, could you let me know which devices are missing from the list and if they belong to the same home?

Please feel free to share any other helpful information.

Best regards,

Jenniffer