Help with getting cold air to go threw vents

[EricMcLean_]

 I need help knowing if this set up is right for the ring thermostat. I installed it and everything works but air conditioning doesn’t blow. Heat does when heat is on and it doesn’t blow at all when it says a/c is on. 

[Jhonleanmel]

Hi EricMcLean_,

I'm sorry to hear that you're still having an issue with your Nest Thermostat. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Mel

[janthadeus]

Hey there,

We haven't received your form. Were you able to fill it out? Do you still need help?

Thanks for the help, Mel.

Regards,

JT

[janthadeus]

Hi there,

I'm checking back in to see if you are able to fill out the form. If not, please do so, so we can assist you further with your concern.

Best,

JT

[EricMcLean_]

Just filled out the form 

[janthadeus]

Hello EricMcLean_,

Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Cheers,

JT