cancel
Showing results for 
Search instead for 
Did you mean: 

Help with setting up your Google Nest Mini 2 speakers

robertz
Community Member
Hello, I'm new and completely new, so I apologize in advance for any mistakes. I bought two Google Nest Mini 2 speakers. I configured them according to the instructions, and they work, i.e. they turn on the radio stations I am interested in. But I have a problem with Google Assistant in the Google Home application. When I click on the "Assistant" field in this program, the following message appears: "Failed to connect to services." The same message appears when I select the "Upload" box. What could I have set wrong? Or maybe that's how it's supposed to be?
The second thing is Chromecast. I can only turn Chromecast on and off. There is no way you can start a movie with a voice command given to the speaker. I have Netflix, Disney, Skyshowplayer, Canal+, Prime Video and Player. And on none of these platforms I can't play the video using Google speaker. Additionally, home does not detect my Panasonic TV with Android.

 

And one last thing: do you know what Google home functions are inactive in Poland?
1 Recommended Answer

robertz
Community Member
It's still mine problem with Google Assistant in the Google Home app. When I click the "Assistant" box in this program, I get the following message: "Failed to connect to services." The same message appears when I check the "Submit" box. What could I have set wrong? Or maybe that's how it should be?
Pozdrowienia

 

View Recommended Answer in original post

5 REPLIES 5

Alex_S
Community Specialist
Community Specialist

Hi robertz,

 

Thanks for posting—let's get this sorted out. Kindly provide the information below:

 

  • For the Google Home app:
    • What’s the make and model of your phone?
    • Have you tried to see if using a different phone gives the same behavior?
    • Are you using a regular Gmail or a Workspace account?
  • For the Chromecast:
    • What response are you getting whenever you try to stream some videos?
    • Were you able to link your video services account?
  • For the Panasonic TV:
    • Is it connected to the same Wi-Fi connection and email account as your phone and Google Nest Mini devices?
    • Can you control it using its own Google Assistant?
  • For the Google Home functions, Poland is yet to be fully supported, so some of the features may or may not work. You may notice it mostly on streaming services like music, video, or radio.

 

Keep me posted.


Regards,
Alex

robertz
Community Member
My phone is Samsung A53 5G. I also use a Samsung A33. I use a regular Gmail account.
I can stream videos.
I connected my account to the video service, to Netflix. However, I cannot play any Netflix movie through the Home Nest speakers.
My Panasonic TV is connected to the same Wi-Fi connection and email account as my phone and Google Nest Mini 2 devices.
Using my own Google Assistant, I can only adjust the volume of the Panasonic TV, nothing else.
Do you know any website where all Google Nest Mini 2 activities are available in Poland or unavailable in Poland?

Alex_S
Community Specialist
Community Specialist

Hello robertz,

 

We got your form—thanks for filling it out. Our team has already sent you an email with the subject line: [3-5967000034817] Zapytanie wysłane do zespołu pomocy Google. Please continue the conversation there so the team can further assist you. If you have other questions or concerns aside from this, let me know.

   
Warmly,
Alex

robertz
Community Member
It's still mine problem with Google Assistant in the Google Home app. When I click the "Assistant" box in this program, I get the following message: "Failed to connect to services." The same message appears when I check the "Submit" box. What could I have set wrong? Or maybe that's how it should be?
Pozdrowienia

 

Alex_S
Community Specialist
Community Specialist

Hi there,
 

Thanks for all the information you provided. Our team would like to take a look at this. Kindly fill out this form and let us know once you're done.


Best,
Alex