Help with sonos

[RoloTheRed]

Help please.

Since i changed my wifi router i cannot for the life of me get my google nest mini to play through my sonos 3 speakers as before. Ive tried everything. Sonos works fine when playing via spotify or sonos app and tye sonos speakers are set as google default speakers

[Azarco]

Hey RoloTheRed,

Thanks for reaching out.

Are you trying to create an audio group? Are you using voice commands in playing music from your Google Nest Mini to your Sonos speakers? Make sure your devices are within 15-20 feet of your router and connected to the same network. Also, they should be under the same account and home structure.

Best,
Alex

[Jake]

Hey RoloTheRed,

I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[RoloTheRed]

Hi Apologies, I just couldn't get it to work with the new router. turns out the new broadband was rubbish so back to BT and it worked. 

[Jake]

Hey RoloTheRed,

I am sorry to hear about the trouble with your other router, but glad to hear the old one has fixed the issue. Please let me know if you have any other questions from here, as I would be happy to take a closer look.

Best regards,

Jake

[Jake]

Hey RoloTheRed,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake