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Home automation/music not playing

Wobbly22
Community Member

Hi. 

I will start by listing all the information I have. 

I am in the UK.

I am running a multi speaker nest audio smart home.

My wife and my self have a duel membership Spotify account.

All other aspects of one of my automations work . It switches off the TV ,turns of lights in one room and turns others on in a second room.

For around three years it would also play a Spotify playlist on the room I was moving. This has now stopped

Now it tries to play a random playlist on an incorrect speaker to the one in the automation.

I have unlinked and relinked both our Spotify accounts.

I have deleted and recreated the automation..

I have tried changing the wording of the command.

 

Any ideas would be appreciated. Would it help if I changed to You tube music?

2 REPLIES 2

immoiTW
Community Member

Same here. The spotify does not play the playlist as it would before. It's weird and frustrating. I hope google will fix this soon!

Derickf
Community Specialist
Community Specialist

Hi folks,

 

Thank you for posting in the community. I'm sorry to hear that your automation is failing to play the correct Spotify playlist on the right Nest Audio, even after it worked without issue for the past three years. I appreciate you confirming that both relinking Spotify and remaking the routine were unsuccessful and all the relevant information shared. I'm happy to assist.

To gather the necessary information, please answer the following questions:

  • Are all speakers on the same Google Account and home structure?
  • Is the Google Home app up to date?
  • Could you please provide me with the firmware version of your Nest Speakers?

I'll be waiting for your reply.

 

Best regards,

Derick.