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Home mini won't stay charged

Rufy
Community Member

I have a google home mini. When I go into the app it says it's 100% charged but if I  unplug it it immediately turns off and won't turn back on. What's the point of having a percentage of charge if it doesn't work with the cable??

4 REPLIES 4

BinaryJay
Product Expert Alumni
Product Expert Alumni

The Home Mini doesn't have a battery, it needs to remain plugged in to work.  Can you share a screenshot of where you're seeing a battery charge level?

Azarco
Community Specialist
Community Specialist

Hey there,

 

We appreciate the assistance, BinaryJay!

 

Rufy, just like what BinaryJay mentions, your Google Home Mini needs to plug into an outlet all the time for it to work. Let us know if you have other questions or concerns.

 

Best,

Alex

Princesss
Community Specialist
Community Specialist

Hi there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Azarco
Community Specialist
Community Specialist

Hey Rufy,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.


Kind regards,

Alex