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How can I use Google Home app with a hotmail address?

Marcela14
Community Member

I was invited by my landlord to connect to the Google Home app to change the thermostat settings, however when opening the app, the login page only allows me to go to Gmail, and I cannot enter my email and password there (it only gives me error). How can I login to the Google Home app using my hotmail account? Or do I need to create a personal google account just to get access to the thermostat?

 

Thank you in advance.

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Marcela14 

Unfortunately, you need a Google (gmail) account to logon to the Google Home app:

https://support.google.com/googlenest/answer/7035987?hl=en&co=GENIE.Platform%3DiOS

 

View Recommended Answer in original post

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@Marcela14 

Unfortunately, you need a Google (gmail) account to logon to the Google Home app:

https://support.google.com/googlenest/answer/7035987?hl=en&co=GENIE.Platform%3DiOS

 

Hey folks, 

Thanks again for helping here, @MplsCustomer
@Marcela14, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best,
Mel

Azarco
Community Specialist
Community Specialist

Hello Marcela14,

 

We wanted to follow up and see if you are still in need of any help. Let us know by updating this thread, and the Community will be happy to lend a hand.


Thanks,

Alex

Marcela14
Community Member

Hi Azarco,

 

Yes! That did resolve my problem. Thank you so much for all your help here

Azarco
Community Specialist
Community Specialist

Hey Marcela14,

 

Awesome! Great to hear everything is working on your end. Let us know if you have additional questions or concerns.

 

Cheers,

Alex

Azarco
Community Specialist
Community Specialist

Hello all,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,
Alex