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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

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2 Homes apps

I have 2 homes 1 in Tecas 1 in North Carolina. I constantly travel back and forth. My Texas home works well but I can't make my NC home make calls or recieve calls. Won't allow me to sync my contacts.

Horrible Customer Support and Product Support Experience

Google devices are not durable. I owned a Pixel Phone and Chromecast. I bought a Pixel device at a friend's recommendation. Worst phone I ever had. They sent me a replacement and to my surprise, it was a refurbished device. Regardless, the device sti...

User9081 by • Community Member
  • 777 Views
  • 4 replies
  • 0 kudos

nest mini 2 problem

Dear members,When I try to call with Nest the following error occurs : Duo is not installed.My mother has the same. When I try to call a contact then I get the error: Something happened, wait a few seconds and try again.Hope some can help. I life in ...

peter16 by • Community Member
  • 255 Views
  • 0 replies
  • 0 kudos

Nest Aware + Video History download

We have an active Nest Aware + subscription & download our video history daily from a Nest Camera. Everything worked fine until Feb 21 when were unable to download any video history. An error message indicates the 'cuepoints.json' file is missing. Th...

Grazza1 by • Community Member
  • 303 Views
  • 0 replies
  • 0 kudos

Resolved! How to connect wired sensor to the Nest Learning Thermostat?

I need to integrate my infrared underlay heating system with the Nest thermostat. But I have an additional wired temperature sensor coming from under the wooden floor. So i need to connect this sensor to the Nest thermostat. Any idea?

PK9 by • Community Member
  • 803 Views
  • 1 replies
  • 0 kudos

Automation routines place of execution

Hi,I am trying to figure out where the automation routines are executed. Could not find the answer in these posts, nor at Google pages.It seems essential that they are executed locally, otherwise the home would be dysfunctional in case of internet ou...

Mayilong by • Community Member
  • 694 Views
  • 2 replies
  • 0 kudos

2 Seperate Thermostats - Same Issue

I had a Nest Learning work for about 18 mos.3 weeks ago aux heat stopped working - however it worked in Test via the stat.Dual Fuel System, Electric Heat Pump(w/Rev. valve), Gas Furnace - the signals to run are routed through the HP control board.Aft...

Jase1 by • Community Member
  • 241 Views
  • 0 replies
  • 0 kudos

Playlist rutine from youtube as an alarm

Hi,I would like to create a rutine to play a specific youtube playlist of mine as a morning alarm on my nest mini speaker.I have youtube prime, if that matters, but I just cant get it to work. I feel like I have tried everything. From URL to unique n...

System is rubbish

Just wanted to vent. My google hub works occasionally. All I want to do is put a Spotify story on for the kids bedroom and sometimes it displays their speakers and sometimes it doesn't . Other times you can only have one speaker at a time and don't g...

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