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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home/Spotify Multiple Users

So, there are currently 4 Google Home speakers in our house, 4 Home minis (with the ones in the bedroom as a matched pair) and including a Nest Audio in the garage for the gym. There are three users. We are all males, so our voices sound similar. But...

Resolved! Solar Panel / Magnetic mount

I have a nest outdoor battery camera that I connected to a solar panel. I keep getting alerts that the camera is not getting enough power because it is not correctly connected to the magnetic mount. I have reposition it several times, made sure the m...

Sloey316 by Community Member
  • 2600 Views
  • 13 replies
  • 0 kudos

Nest Hub 2ed Gen

I am looking to seek assistance with a recurring issue I am experiencing with my Nest Hub 2ed Gen. Despite selecting different tones for my alarm, the same tone plays every time the alarm goes off.I set the alarm directly on the screen by clicking on...

DennyG by Community Member
  • 1801 Views
  • 10 replies
  • 2 kudos

2-way switch is only recognized as 1 switch

My double switch (2-way-Switch) is only recognized as 1 switch in google Home App.When switching, both lamps are always on or off.I can't switch them individually, only in the Smart Life app or directly on the switch, not by voice via google nest.How...

jogerman by Community Member
  • 252 Views
  • 0 replies
  • 0 kudos

Door bell not playing videos

So I have the door bell but I don't have the subscription anyways I was able to play the lastest recordings max 30 seconds but now I can't play any event it keeps loading and loading and even if the video is 3 seconds doesn't playI reset my router, c...

TicoCR by Community Member
  • 383 Views
  • 1 replies
  • 0 kudos

Can’t set routines at start at alarm set

I have a google home mini and I use an iPhone 14.I've been trying to set up a routine that turns on at the time I set my alarm at. But I want the routine to start only when my alarm is set. I’d rather not have to change the time it starts every day, ...

Resolved! Can’t set up Google Neat with Alexa

I’ve just had a Google Neat Thermostat installed. The thermostat and Google Neat app are working fine.trying to set it up with Alexa.When I use the Alexa app - I sign in with my Google account and the device does not show in my Google account.I have ...

SammyT603 by Community Member
  • 623 Views
  • 1 replies
  • 0 kudos
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