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How to seperate a basement appartment on the same WiFi network

ogredaddy
Community Member

I have a basement apartment and on occasion, google home will make mistakes and turn on/off the devices in the apartment when I'm trying to control devices upstairs. Would having the devices on 2 different Google accounts resolve this issue? Or would you have a better solution?      

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Do you have all the devices in the same "home" in the app? If so, create a different "home" in the app, reset the devices in that area, and set them up again in the new "home".

Share a home and devices in the Google Home app - Google Nest Help

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, @David_K.

 

@ogredaddy, thanks for reaching out. Have you had the chance to do the steps davidking provided? If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hi ogredaddy,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Cheers,

Dan