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I change my phone and on the new one I don't see my Household Routines previously created (WEB/OK)

MariusPetrescu
Community Member

In my Google Home app on my android I was able to see my Household Routines.

After changing to new phone I am not able to see them on my new phone.

 

I need help please on this matter.

 

Thank you in advance!

1 Recommended Answer

MariusPetrescu
Community Member

I have Uninstall and Reninstal the Home app and showed up...

 

View Recommended Answer in original post

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@MariusPetrescu 

If you are logging onto the Google Home app with the same Google Account you were using on your old phone, and accessing the same Google Nest “home/structure”, everything should still be there. 

MariusPetrescu
Community Member

Yes, I have checked and the account is the same. Still for some reasons I don't have the Household Routines that I see on my WEB interface and on another phone. I don't know why?

 

MariusPetrescu
Community Member

More that that, if I create a Household Routine on my phone I immediately see it on my web interface next to the ones I can't see on my phone. So...   I can't understand this...

MariusPetrescu
Community Member

I have Uninstall and Reninstal the Home app and showed up...

 

@MariusPetrescu 

I was thinking about suggesting that.  For some reason, reinstalling the Google Home app fixes some problems.