I used to have “ full history “ of recordings, now I don’t: what do I do? Thank you

[aatienza]

Hey Mbw1207,

I’m sorry you’re having trouble with this. No worries, we'll check this out. Did you make any changes to your device? Also, do you have an active Nest Aware subscription?

Thanks,

Archie

[SteveT1]

Hi folks,

I appreciate the help @archie. Checking in to see if you have further concerns about your recordings? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve