10-16-2023 09:23 PM
I have spent considerable money installing Lutron Caseta switches in my home. I have 34 of them. For the last couple of weeks, Lutron and GH were working great together. Then, all of a sudden, things stopped working. I have linked an unlinked Lutron a dozen times. I have rebooted, restarted, unplugged, uninstalled apps, updated apps, and pulled hair until I'm exhausted. I have deleted my home and added a new ones several times.
1. When I try to link Lutron via GH, most of the time I get a pop up box that says "Could not reach Lutron. Please try again." I do this five or six times and then, all of a sudden, it actually connects. But, all of my Lutron lights (switches) show as "offline."
2. If I try to control my Lutron devices via voice control, it says some variant of, "Sorry, I couldn't reach Lutron."
3. Everything works in my Lutron app.
Any suggestions? I think it's a real shame that both Google and Lutron advertise that their respective products work with each other, when they clearly don't. It really shouldn't be this hard.
Tim
10-17-2023 05:31 AM
I have the Lutron Caseta devices in my home as well, I would say they are generally the most reliable of all my smart switches (the least reliable thus far being the Hue Line). Only issue I have ever run into is the Lutron Hub occasionally had to be rebooted if it ran into an issue, have you tried that yet? Whenever rebooting a hub, I found it best to power cycle my network as well.