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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

My 3rd generation thermostat battery died

Hi I have a nest thermostat leaRing 3rd generation and the battery died after 2 years. It was mounted to wall but probably not in the right way. I have tried to charge it manually for the entire night but didn’t get charged. can the battery be change...

Martaldn by Community Member
  • 1023 Views
  • 3 replies
  • 1 kudos

Link Arlo cameras

Can someone please tell ms how I can use google home Ap to view my cameras on the tv or my phone please? Have the Arlo ap , so can see cameras whilst out but would like to be able to view them from in the house too

JodyC by Community Member
  • 935 Views
  • 3 replies
  • 0 kudos

Help with doorbell replacement

I broke a part off the shell that clicks on to the nest doorbell. Any idea where I can buy a replacement? My doorbell is not secure and is just hanging off the wall. Please help ! I can’t find anything on Amazon or goodbye store .  

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BenMen by Community Member
  • 1087 Views
  • 5 replies
  • 0 kudos

Nest guard factory reset not working

Hello! We bought a house recently that came with a nest guard. We don't have any key fobs or codes for it unfortunately. I pressed five to restart it which was successful. When I press two for 10 seconds plus to do a factory reset as recommended by m...

LN123 by Community Member
  • 1585 Views
  • 8 replies
  • 0 kudos

Device connections

I have smart plugs & an irobot that are showing offline on my account, but not on my wifes. When I originally connected them they worked fine with assistant. When I added them to my wifes account, mine went offline. All are using same wifi.

gmonnich by Community Member
  • 1716 Views
  • 9 replies
  • 0 kudos

Google Nest Wired Doorbell Peeling?

Can someone please help me. I have had my Google Nest Doorbell for just over 1 year and it started peeling. I see this is a known issue. Can someone please contact me for a free replacement? #. Thank you! 

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Deaket01 by Community Member
  • 410 Views
  • 1 replies
  • 1 kudos

Nest doorbell working with multiple Google home hub and nest wi-Fi

My nest doorbell will only work with one of my Google hub screens they are all on the same Wi-Fi network and same account seems to be nearly impossible to get everything talking to each other I would think it would be the basics to have the nest door...

t6rob by Community Member
  • 852 Views
  • 4 replies
  • 0 kudos

Nest Doorbell Video Archive

Do you know if a subscription is needed to access video of past events? I thought a certain length of time was included for free?If not, do you know if you sign up for Aware today, would video from last night be searchable/viewable? It must be saved ...

Resolved! Nest devices offline. Continuously.

I've got a brand new Nest hub max, just out of the box plus a brand new pixel 7 pro. Previously I had a Google pixel 6 pro and I had the same issues as I'm facing now. My nest devices are showing offline. when I try to connect the cam and I try to co...

Seanyboy77 by Community Member
  • 1327 Views
  • 6 replies
  • 0 kudos
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