Routines 404 error “the requested url was not found”

[dedo_rudo]

 

Hi,

If I open any of the routines detail I get 404 error and Google Home application starts acting like standard browser.

I’m using iPhone PRO 13.

Anyone able to help with this?

[NUAggie]

This is happening to me also, but only on one of my accounts in the same app on iPhone 12. Can’t edit, remove, or view Personal Routines. Just get the 404 error.

Saw there was another thread on this, but it got locked when the original prople didn’t respond to support.

Help!

[NUAggie]

I can run the custom personal routines, but can’t view or edit them.

[Juni]

Hi folks,

Thanks for posting here in the Google Nest Community.

I know how it feels when something isn’t working as it should, so let’s get this resolved. A few things: Were there any recent changes made before the issue started? Is the Google Home app updated? Is personal results enabled?  What steps have you tried so far?

You both can try to force close and reopen the Google Home app to refresh. If that did not fix it try to uninstall and reinstall the Google Home app.

Looking forward to your responses.

Thanks,

Juni

[NUAggie]

I have also deleted and reinstalled the app. It looks like that might have solved the issue, but I’m not at home right now to test it. I’ll reply once I’ve had the chance to try it out.

[Juni]

Hi NUAggie

Awesome - glad that worked. I'll keep this thread open for 3 more days and wait for your update.

Cheers,

Juni

[Princesss]

Hi NUAggie.

Chiming in-- have you notice any changes on its behavior? Let us know, otherwise we'll be locking this thread in 24 hours.

Best,

Princess

[dedo_rudo]

Hi,

Reinstalled the app and it did resolve the issue.

Thanks

[Juni]

Hi there,

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.

Regards,

Juni