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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Home/away completely borked

I have presence sensing turned on via home. I have it turned off in the nest thermostat. I have set a location pin over my home for geofencing. I have the availability to select home or away in the home app.No matter what I do, home and away on my ph...

Tim- by Community Member
  • 1608 Views
  • 4 replies
  • 0 kudos

Tuya intercon

I have a google hub max and a tuya intercom, the link between them works properly. What I want to do is this thing: when you ring the intercom then automatically the video will appear on the google hub max screen,is this possible?And if so, how?

coYoteTO by Community Member
  • 482 Views
  • 1 replies
  • 0 kudos

Nest and Sonos Probs in Script Editor

HI-I'm trying to write a script that pauses/stops playback on all of my Sonos speakers (playing independently, not grouped) at the same time when I use a voice command. I can write a script that works just fine when I only try to pause one speaker at...

EllieDave by Community Member
  • 665 Views
  • 2 replies
  • 1 kudos

Resolved! Help with Nest

Looking for the phone number to get help with the Nest thermostat. Google makes it near impossible to get assistance going through all the prompts, verifications, etc. to chat, speak by phone, and send an email.Our Nest keeps adjusting itself to warm...

DaneH by Community Member
  • 1296 Views
  • 5 replies
  • 0 kudos

Missing Stereo pair

Hello, I have 2 Google Nest Audio speakers in the same room, on the same WiFi network, and yet the Stereo pair option is not available for either speakers.

No solution to simple automation

I’m trying to set up a simple automation but it doesn’t seem possible if switch is off for longer than 2 hours then trigger a routinedoes anyone know how i can to this?

Use person detection to trigger light, then turn off

I’m trying to have my backyard nest cam use person detection to turn on a lamp and then if there is no motion detected for 10 minutes, turn the lamp off. I also have a condition to do this only at night. I cannot get the section that turns off the li...

kevwags by Community Member
  • 4025 Views
  • 7 replies
  • 0 kudos

Google Home Automation opening garage doors doesn't work

Hi,I have a garage door opener connected to SmartLife app, where it works fine. I've added a device to Google Home and it works: when asking Google assistant to open garage doors it asks me for a PIN and then opens it.Im having trouble however to cre...

JaniB by Community Member
  • 1301 Views
  • 3 replies
  • 1 kudos

Resolved! Real Limit on Homes in Google Home?

Google Home is only showing two homes in my current pull down list. When I try to add another, it says:Too many homesRemove a home to add another one.You're a member of the maximum number of allowed homes.The help seems to indicate I should be able t...

GeoffM by Community Member
  • 1606 Views
  • 6 replies
  • 0 kudos
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