Is there a way to stop the "Shall I send it?" request by Google Nest devices?

[ABluePelicanCat]

I have a Google Mini, used to have a Google Home (gifted on to my dad) and now have a Google Nest (the one with the screen.

Regularly the device gets things wrong. I'll ask it to play a particular radio station and name the app, but somehow the device hear that as some how a request to play something that doesn't sound close to what I asked it to do! Or I'll ask for the weather in London (for example) and it decides to tell me what the weather is doing next week in a totally different country or just decide I've asked something completely different (these are just examples, there are many other mistakes I've experienced!) I and so I ask to "send feedback" in the hope this can be worked on and wont happen again. 

On the Mini and even on the Home devices, I'd ask to and then leave my feedback and get back something along the lines of "OK, Thank you for leaving your feedback" or "I'll send that along to my makers". But for some reason on the Nest device it takes my feedback and then rather than saying "thank you....etc" it says "shall I send it?! and if I say "yes" I'm only then given the "thank you for taking the time....etc".

I don't understand why permission is required when only seconds before I'd been able to give verbal instructions without being asked or double checked for permission. Is there a way to turn this off or are we faced with a future of what feels rather pointless permission and hand holding for some pretty straightforward  feedback requests. 

[Dan_A]

Hi ABluePelicanCat,

Thanks for posting and apologies for the delayed response.

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Once done, try other radio stations and other music services like YouTube and see if the issue is the same. Let me know how it goes.

Best,

Dan

[Muddi]

Hi there,

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
 

Cheers,

Muddi

[Muddi]

Hey ABluePelicanCat,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi