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Issue in login google nest from my anroid phone

vikas1981texfin
Community Member

Issue in login google nest from my anroid

5 REPLIES 5

RXShorty
Gold Product Expert
Gold Product Expert

Hi @vikas1981texfin 

Could you share some more information to see if we can help you?

Do you get an error?
And is it with a specific application on your phone?

Edith-Allen
Community Member

Hi@vikas1981texfin,

 

I faced the same issue while trying to log in to my Google Nest account from my Android phone. To solve the problem, I followed these steps:

First, I made sure that I had a stable internet connection on my phone.
I cleared the cache and cookies of the Google Nest app from the app settings on my Android phone.
Then, I restarted my phone to refresh the system.
After restarting, I reinstalled the Google Nest app from the Google Play Store to ensure that I had the latest version.
Next, I tried logging in again with my correct email address and password.
If the issue persisted, I used the "Forgot password" option to reset my password and then attempted to log in again.
Finally, if none of the above steps worked, I contacted Google Nest support for further assistance.
By following these steps, I was able to resolve the issue and successfully log in to my Google Nest account from my Android phone.

 

 

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,
 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

Juni

LovelyM
Community Specialist
Community Specialist

Hello everyone,

Thanks for trying to help here, @RXShorty.

@vikas1981texfin, thanks for posting. I want to see if you are still in need of any help. Please let me know if you are still having trouble from here, as I would be happy to take a closer look and assist you further.

Regards,
Lovely