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Legrand lighting

Clcmlc
Community Member

I lost contact with legrand lighting and when I add it back to Google it connects but doesn't add it to my account.  Anyone else having trouble with legrand?

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Clcmlc,

 

That hasn't been easy for you ― let's check it out. Aside from your legrand lighting, what other Nest devices do you use with your legrand lights. What are the products from legrand do you have? When you say you lost contact, did something happen to your devices or has it something to do with the power? It would help a lot if you could do a sequential reboot to refresh all connections. Unplug the power cord from your router followed by your Nest speakers, then your legrand devices. Restarting your phone might also help.

 

Tell me how it goes.

 

Best,

Dan

Azarco
Community Specialist
Community Specialist

Hey there,

 

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hello Clcmlc,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Regards,

Alex