Light and switch voice commands don't work, but voice commands routines do.

[freestyle4all]

After returning home after a weekend away all 'standard' voice commands stopped working.

'Turn on lights living room', etc. results in Google Home not responding at all (it listens, but no action after that). 

But when I use a voice command for one of my routines, all works well.

I already followed this thread, but no luck on all of that:

https://www.googlenestcommunity.com/t5/Home-Automation/Google-Assistant-voice-not-working-for-lights...

[Juni]

Hi freestyle4all, 

Thanks for reaching out. A few questions: what's the make of the lights? Are you getting the same result when you try your phone’s Google assistant? Do you have other third party devices linked? If so, are they working fine?

I look forward to your response.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[freestyle4all]

Standard voice commands are not working on all types of lights and switches. They do all work within their own app, and they do all work within the routines when I voice command those.

It's all the same on watch, phone, or smart speakers. 

I made a routine for everything I used voice commands for now. But that's not the way to go off course. 😁

[Kimy]

Hello freestyle4all,

Understood. Since you tried the steps on the link you provided and they didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once you're done.

Thanks,

Kimy

[Juni]

Hello there,

We got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon. 

Best,

Juni

[freestyle4all]

Still no improvement over here.

I'm used to make a routine for everything, but that's not how it supposed to work.

[Juni]

Hi freestyle4all,

Thanks for the information you’ve shared. It seems like you are currently working with our support team via email, and I suggest continuing the conversation there. If you need help with other concerns, feel free to start a new thread, and we'll be happy to help.

Regards,

Juni