Light on/off commands

[Helldeskr]

Wierdest issue.

All of a sudden Assistant does not understand verbal commands to switch on/off my lights ( LSC smartconnect ).  The suggested commands, which are verbatim, work ok. Sometimes if i vary the command i can turn the lights on. But no matter what..not off. I have removed and re-installed the app.  Reset the light..al the usual steps. No dice..

[Muddi]

Hello Helldeskr,

Thanks for reaching out. I know how challenging it is when something is not working on your Google Home/Nest speaker. Let's dig deeper. 

A few questions:

• When did the issue start?
• What type of Google Home/Nest device do you have?
• What specific command are you saying?
• What is the response of your device?

Please make sure to be specific with the commands so your speaker will be able to understand it properly.

Cheers,

Muddi

[Muddi]

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Cheers,

Muddi

[Muddi]

Hey Helldeskr,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi