10-11-2022 05:09 AM
I am trying to connect my smart bulbs so that I can automate switch on / off. But I am struggling to get them all to connect. There is no consistency with which connect and which don't.
Ground floor: back room = gigacube (for wifi) and main google wifi hub. Light bulb connects and can be automated.
Ground floor: Front room = lightbulb won't connect.
1st floor: main bedroom (above front room) 1 bulb and 1 lamp on smart plug. No google wifi. Connects perfectly.
1st floor small bedroom (above back room where wifi is): Google wifi and 1 bulb. Works great.
2nd floor: big bedroom (above front room), light bulb, no google wifi. Works!
2nd floor: small bedroom (above back room where wifi is), lighbulb and google wifi... lightbulb won't connect.
I did connect all bulbs to a lamp next to the gigacube and they connected until I changed which room they were in. Some that are further away from the wifi and / or Google wifi work when closer ones don't, and vice versa.
What am I doing wrong?
10-14-2022 12:21 PM
Hi CharlieBeth,
Thanks for posting.
We understand your concern, let me assist. Since other bulbs are working if they are away from your WiFi there is a possibility that your bulbs don't support 5Ghz connection. Try to contact the manufacturer to confirm this.
Keep me in the loop.
Best,
Juni
10-17-2022 12:34 PM
Hi there,
I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.
Regards,
Juni
10-18-2022 12:42 PM
Hello CharlieBeth,
We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Juni