Lights turning on randomly every morning

[Páidí]

Hi there. Would anyone have any idea why every morning I wake up to all the lights in my room being turned on by the nest hub?? It is really annoying. I have checked in all the routines and there is no routine saying about the lights turning on at a certain time. 
If anyone knows how to sort it could you please let me know.

thanks 

[Dizzy_belgium]

Hi there. I had the same problem. Check the app from your device itself if it isn't a nest device. Maybe there is an automation running on that device you can turn off 

[Azarco]

Hey folks,

Thanks for reaching out.

To make sure, could you check your My Activity to make sure no routines are set.

1. Go to https://bit.ly/2LW1PQ8

2. Sign in the email linked to your Google Home.

3. Look for Other Google Activity > Google Assistant routines.

4. Delete all your Routines.

If the issue persists, try uninstalling and reinstalling your Google Home app and reset your Google Nest Hub.

Hope this helps!

Best,

Alex

[Azarco]

Hey folks,

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.

Kind regards,

Alex

[Azarco]

Hey folks,

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Alex

[Páidí]

Hey there ya thanks I tried it but I still didn’t work so I think I might just fully reset the nest hub. Thanks again.

[Azarco]

Hey Páidí,

We appreciate the update. Let us know if resetting your device works.

Best,

Alex

[Azarco]

Hey Páidí,

Have you had the chance to reset your Google Nest Hub? 

Thanks,

Alex

[Páidí]

I did it yesterday and they didn’t turn on this morning so hopefully it will stay that way 

[Azarco]

Hey Páidí,

Thanks for updating us about the progress of your devices. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Best,

Alex

[Azarco]

Hey Páidí,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,

Alex

[Páidí]

The lights all actually turned on again so problem still isn’t solved. I have tried everything now and am really annoyed and want to get it fixed. Could somebody please help me thanks

[Azarco]

Hello Páidí,

Thanks for getting back to us. What's the make and model of your lights? Have you tried relinking it from your Nest Hub? If the issue persists, try creating a new home structure, move your devices to the new home and delete the old one. 

Keep us posted!

Best,

Alex

[Páidí]

Ok I’ll try that lter. It’s definitely not the lights there must be something triggering it so I’ll try that as soon as possible. Thanks

[Azarco]

Hi Páidí,

Awesome! We'll be waiting for your update.

Thanks,

Alex

[Azarco]

Hey Páidí,

How's it going with your Nest Hub? Are you still having problem with your lights?

Cheers,

Alex

[Azarco]

Hey Páidí,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Kind regards,

Alex