Link account

[TaylorVoigt94]

Ive had my Google nest for sometime time and had no issues. But for some reason my best keeps going to "link account" page but it is linked.... It will do it at random times even while casting from my phone it is becoming rather annoying! Ive done the basics of rebooting and checking the account is linked but it keeps doing it!

 

Any ideas?

[Muddi]

Hello TaylorVoigt94,

Thanks for visiting the Community.

I understand how it feels when your Google Nest Hub keeps on unlinking on your account. Let's try to get to the bottom of this. A few questions: when did the issue start? What type of account are you using (personal or business)? What specific Nest Hub do you have (1st, 2nd gen, Hub Max)? How often does it happen? What is the current firmware version of your device?

Let's go ahead and try linking a new account to see if your device will have the same behavior.

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hi there,

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
 

Cheers,

Muddi

[Muddi]

Hey TaylorVoigt94,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi