Local devices from elsewhere in my office showing up on Home and

[PurrEugene]

I am connected to the office wifi and I keep getting a notification that some other device somewhere is playing YouTube. I can start and stop it, but I don't even know who's device it is. It falls under "local devices" on my home app. How can I remove it from my notifications bar and Home app? I don't want a random person's device connected to my personal phone at work.

It's very annoying. Thanks.

[Dan_A]

Hi PurrEugene,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Can you control the other device?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

By the way, to see other devices on your Google Home app is to know that it’s also on the same Wi-FI as all your devices. Have you asked anyone that also has a Google Home app and a Nest device that they control? Have you added someone in your office as a home member?

I look forward to your response.

Best,

Dan

[PurrEugene]

Hi Dan, thanks for your ideas. maybe I posted in the wrong forum. I don't have any Nest speakers. I can't reboot the router, I am in a office building with 100s of cubicles, I don't know where the router is and I wouldn't reset it if I did because I have no interest in crashing zoom meetings. I can control the device, I think. I have never added anyone as a home member and I didn't know it existed until I was trying to remove this other device from my notification bar.

[Dan_A]

Hi PurrEugene,

Thank you for the information. It seems like the owner of the Nest device unknowingly activated the cast media feature. You need to find out who the owner is because they’re the only ones that can set things straight. Let them follow the steps below.

To prevent others on the customer's Wi-Fi network from controlling their media casting, they can turn off Cast media control notifications on the Chromecast, Google Nest, or Google Home devices. 

Turn off Cast media control notifications for a Chromecast or Google Home device:

1. Make sure the mobile device or tablet is connected to the same Wi-Fi network or signed in or linked to the same account as the Google Nest, Home, or Chromecast device.
2. Open the Google Home app.
3. Tap the Chromecast device.
4. At the top right, tap Settings.
5. Under General, tap Recognition and sharing.
6. Turn off Let others control your cast media.

Turn off Cast media control notifications on the phone:

You can permanently turn off Cast media control notifications from displaying on their phone. Here's how:

Option 1:

1. On the notification, tap Settings.
2. Disable Show remote control notifications.

Option 2: 

1. On the phone, tap Settings.
2. Tap Google > Device connections > Cast media controls.
3. Disable Media controls for Cast devices.

To turn notifications back on, enable Media controls for Cast devices.

Hope this helps.

Regards,

Dan

[Juni]

Hi there,

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[PurrEugene]

Hi, thanks for the advice. I haven't been back to the office since so I haven't had a chance to try.

[LovelyM]

Hello PurrEugene,

That's alright! I'll keep your thread for three more days, so feel free to give us an update once you've tried the steps that Dan provided. We want to make sure you're all set.

Cheers, 
Lovely

[LovelyM]

Hey PurrEugene, 

Checking in — how's it going? Do you still need help? I'd appreciate it if you could give us an update so we can help you further if you are still having concerns.

Thanks, 
Lovely

[LovelyM]

Hi there, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Best, 
Lovely