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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest Thermostat wireless interference

Hi my nest thermostat is constantly disconnected and reconnecting to the heatlink, Can you tell me what channel the Thermostat/heatlink defaults to so I can adjust my other equipment to a different channel to try and troubleshoot the issue. Thank you

Tingfoley by Community Member
  • 899 Views
  • 3 replies
  • 0 kudos

Sharing Scenes and Household Routines

I have 2 users in the household, and following the introduction of Household Routines, I have deleted all routines for all users, unlinked all works with google accounts and attempted to start from scratch.I have linked my "Home Assistant" login thro...

trumpton by Community Member
  • 4420 Views
  • 15 replies
  • 5 kudos

Reconnecting Google Mesh to Router

I have Spectrum Internet and I used to have a Router and Modem that were combined. Spectrum just installed a new model and separate router and now my Google Mesh network won’t work, despite being plugged into the router. I was hoping to learn how to ...

Resolved! changes that make me have a designated Google

Recently had to upgarde my wifi and thus change settings on my Google Home... It requires me to pick a designated speaker which I am HATING! what this does is play the music on that designated speaker regardless of what speaker I ask it to play on.. ...

Google assistant still references old device names

This is an issue I've had for a while now. I have two smart outlets around the house - I once used one of them to control my Christmas tree lights, but have since reconfigured the outlet to be a kettle. However, the outlet STILL is toggled when I ask...

codename88 by Community Member
  • 1423 Views
  • 4 replies
  • 0 kudos

Video History

I have a doorbell at one location (#1) and a camera at another location (#2). I have the subscription that is supposed to keep 30 days history of events. I need to access history at #1 from 11 days ago. It does not allow me to go back that far. On th...

baronz54 by Community Member
  • 436 Views
  • 3 replies
  • 0 kudos

Nest doorbell notifications battery

I have just installed a nest battery doorbell. The android user in the house receives notifications on their phone but I don’t get them on my iPhone 13 Pro. I have checked everything is selected that should be but I can not get it to work. I would ap...

SCam by Community Member
  • 351 Views
  • 3 replies
  • 0 kudos
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