Loss of sonoff plugs from google home

[Ianh]

I've had a senior moment and removed my 3 sonoff plugs from Google Home. I've set my router to 2.4ghz and am struggling to to get them back into my group. I'm sure I've missed something obvious but I can't see it

[LovelyM]

Hello Ianh, 

Thanks for reaching out. We'd love to help.

A few questions: are the Sonoff plugs still working on the manufacturer's app? Have you tried linking them to the Google Home app? If yes, did you get a message?

Try linking your Sonoff account in the Google Home app. Here's the guide: open the app > Choose Settings > Works with Google > Look for Sonoff > Tap on it and login using your credentials. The plugs should appear in the app once linking is successful, so ask it some voice commands to check if it now works.

Keep me posted.

Cheers, 
Lovely 

[LovelyM]

Hey Ianh, 

I know it has been a while, but I wanted to ensure that everything is covered on your end. Have you tried the steps above? Let me know if you still need a helping hand.

Best, 
Lovely

[LovelyM]

Hi there, 

It's me again. I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Many thanks, 
Lovely