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Matter gone?

fabnapp
Community Member

Hey, it seems Matter support is gone for the moment?

 

All my Matter devices in Google Home (Eve devices over Thread) now show as offline and when adding devices the top option Matter is gone

 

Anybody Else? 

8 REPLIES 8

JeffWelder
Community Member

I'm also getting "Device not responding" on my network.

nRF-N00b
Community Member

I can't commission Thread or WiFi Matter devices as well. Option to select Matter-enabled devices is gone and I only see option for "Seamless Setup device" which then makes me install NEST app : (

fabnapp
Community Member

Seems only Google can clarify what's going on

fabnapp
Community Member

So, the Matter Devices are back online now, the option to add more Matter in the App is still MIA but it seems work is going on on the servers

nRF-N00b
Community Member

I managed to resolve by uninstalling and reinstalling the Google Home app. When I tried to recommission the Matter-Enables Devices option was back.

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out and sorry for the late response. I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.

 

Regards,

Juni

nRF-N00b
Community Member

Hi Juni! Thanks for your reply, please keep this open as the problem has returned. But this time even though I try to reinstall Home app it does not resolve the problem. Meaning since last week I have not been able to commission any Matter devices cause I no longer see option to add "Matter Enabled" device when the app scans for advertising nodes that are looking to be commissioned : (

Need your advice on this. Do let me know if you need further info. Thanks!

BatVanyo
Community Member

Aside from saying "me too" (Matter support recently disappeared from my Samsung S20FE and does not re-appear after re-installing the Google Home app) I would share that the Matter support so far from Google - for developing/comissioning Matter-enabled devices - had been "nothing short" of a complete disaster. 

It is now two months since I'm stuck with the chip-tool only and can't test with a "real" Controller and Comissioner like the Nest + Android phone combo.

The recent and sudden disappearing of the Matter support from my phone and possibly from the Nest device is the tip of the iceberg. Like without any trace why, how, when it would be restored. Before that, I was never able to commission my device actually, which just uses the Matter SDK and commissions just fine with chip-tool. Nor was I able to commission an **example** from the Matter SDK itself! And these things are normal in the early days, I get it. What is not normal is - when commissioning fails - to only get the idiotic "can't commission right now" end user message. **NO** developer oriented error messages, nothing. Black box. How are you guys diagnosing errors with the Google controller/commissioner stack? Was not able to find anything on the internet.Did I miss the elephant in the room? Pathetic.