12-30-2022 02:11 AM
So if I set an alarm with a Morning routine, it triggers the built in "Good morning" routine. This routine has a built in announcement I don't want and can't remove. So I tried
Creating a new routine with a Starter of 'When an alarm is dismissed'
Deactivating the built in Good morning routine
When an alarm is dismissed I get a Google assistant message that there are two conflicting routines, as if the deactivation of the Good morning routine has no effect. If I re-activate the Good moring routine and remove the Starter of 'When an alarm is dismissed' from my custom routing the Good morning routine works again.
I'm guessing this is bug, right? There no point in having a Starter of 'When an alarm is dismissed' if it can't be used because the Good morning routine is always active?
01-19-2023 01:50 PM
Hi Wibbly,
Thanks for reaching out and for providing detailed information on your issue and the steps that you've done — these are of great help!
A few things: was this working before or this is the first time that you noticed it? Which Nest speaker/display are we working with? You can try to do a sequential reboot. First, unplug your Nest speaker/ displayfor 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.
Let me know how it goes.
Thanks,
Juni
01-22-2023 02:37 PM
Hey there,
How's it going with setting up your morning routines? Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.
Regards,
Alex
01-23-2023 03:32 PM
Hello Wibbly,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Best,
Alex