09-15-2022 04:37 PM
My nest cam better isn't turning on. I was turning my camera off for a couple of minutes and then I tried to turned my camera back on and now it won't display any video at all. What wierd is that it has 97 precent battery and I have already tried to reset it with no luck. I really dont want to factory reset the camera because it too long to re add it to Google home app. I just don't understand why it won't turn back on. Please help! Thank you!
10-07-2022 09:16 AM
Hey iOogie,
I'm sorry for the delay. A few questions: what's the status light of your camera? Are you still getting any notifications? When did it start happening? Also, were there changes made with the setup, settings, and/or app of the Nest camera?
You can check out this link on how to Troubleshoot offline Nest camera or doorbell.
Thanks,
Archie
10-12-2022 08:45 AM
Hey iOogie,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
10-13-2022 03:30 PM
Hello there,
We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best,
Alex