Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Hub Max loses connection philips hue

Community Member

Hi all,

Recently we bought and installed several Hue lights in combination with the Nest Hub Max to operate the lights. 

During our research we've read that Hue lights could be connected directly to the google home/assistant without the Hue Bridge. So I'm not using the Bridge. Nor am i using the Philips Hue app. 
My setup is directly between the Hue lights and google. 

Every now and then, at least one of my lights isnt working. Whenever I command to turn the lights on, some lights remain inactive, Google says all devices are updated. 

To fix it, i then have to unplug the lights, hoping that it finds its connection again. Which often doesnt work. 

Any advise on how to fix this completely???? 

PS. we are using this setup so all family members can control the lights from one centralised system, as not every one has a smart phone


Silver Product Expert
Silver Product Expert

Your best bet is to get the Hue Bridge, connect your bulbs to it, and then connect Google to Hue. Without the Bridge, the bulbs use bluetooth to connect to the hub. In theory bluetooth has a good range, in practice, not so much. You will only need the Hue app on one phone to do the setup. After it is connected to Google, anyone can control the lights.

  • Oh, and the ZigBee bridge dont have the number of bulb limited, think Philips say 50 limit. Zigbee V3 is 256 for a cheap one, but ulimited for a Tuya V3, think thats wrong spelling, but my hub is a Chinese copy ha ha, working with 80 items so far, so i moved 60 off wjfi to ZigBee 
  • All controlled by Google and Alexa.


Think i got 2 philip bridges free with bulbs, im told i could use them, but ZigBee is better. Shame Philips was slow updating 

Community Member

Philips also updated the bridge and bullbs to be zigbee v3 compatable, ive used a zigbee hub to add all my bulbs as i have lots of zigbee sockets, far better than wifi, sadly the older switches and detectors wont work on zigbee.

So a cheap v3 ZigBee bridge will add the hue bulbs, and google and alexa control them, as well as smart life.

AliExpress have some great v3 ZigBee controller, way cheaper that hue bridge. Works with old snd new philips bulbs, all my bulbs 2 year old, no Bluetooth, but updated to full ZigBee

Community Specialist
Community Specialist

Hey there, 
Just wanted to jump in here to see if we still needed help on this. Shoutout and huge thank you to kiltguy2112 for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS

Community Specialist
Community Specialist

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS