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Home Automation

Blog Posts

New household automation editor - now with expanded conditions & one-time automa... Read more

What is the Product Experts Program? Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Missing Nest Doorbell Footage

Hello Google Nest Community,I am experiencing an issue with my Nest Doorbell where certain events are not being recorded properly. On April 26, 2025 at approximately 7:59 PM, an individual approached my front door, rang the doorbell and knocked. Howe...

Sarangan by Community Member
  • 277 Views
  • 1 replies
  • 0 kudos

Range of Notifications

Is there a way to shorten the range of the area that we get notifications about? We get notifications about someone just walking down the street. We only want to know if someone steps on the porch.

LTwombly by Community Member
  • 330 Views
  • 1 replies
  • 0 kudos

Do NOT buy Nest products

I have wasted so much money on Nest products through the years. I have purchased Nest Stick Up cameras; Nest Protect (3 of them); and Nest Thermostat, only to find out later that all of these products have a built-in obsolescence where, after a few y...

Nestsux1 by Community Member
  • 560 Views
  • 0 replies
  • 1 kudos

Why is my thermostat screen not on?

The most common reasons for a blank thermostat screen are dead batteries, a power outage, a tripped circuit breaker, faulty wiring, or a failed thermostat. The screen app will be completely dark and unresponsive when there is an issue with power reac...

gbapppro by Community Member
  • 315 Views
  • 0 replies
  • 0 kudos

Google nest hub max nest hub 2 home mini

* On the previous software version 24.20241009.103.1900601, your Nest Hub 2 worked fully in Polish (both the interface/subtitles and the Google Assistant voice).* After updating to version 26.20250116.103.2201, you noticed a change: subtitles still d...

aldzaziro by Community Member
  • 637 Views
  • 3 replies
  • 2 kudos

Person Detection Trigger Not Available in Google Home Routine

Hello,I have an active Nest Aware subscription and a compatible Nest camera, but when I try to create a routine in the Google Home app, I only see the “Motion detected” trigger. The option for “Person detected” does not appear, even though I understa...

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iftest77 by Community Member
  • 422 Views
  • 2 replies
  • 0 kudos

Resolved! Stop Google home verbal confirmation?

Google constantly confirming lights off is maddening. I can see the the light is off and the ding was more than sufficient. Is there any way to shut it up?

Stainer by Community Member
  • 613 Views
  • 1 replies
  • 0 kudos

Google Home app, can't remove TV via "unpair device"

Google Home app, can't remove the TV via "unpair device" because I sold the Philips TV and therefore it is no longer found in the network. Message: "These settings are currently not available, check your WiFi network". Is there another way to remove ...

Resolved! Cámaras , doorbell

I'm having issues with my cameras. They don't save videos, they delete themselves every three hours, and I'm not receiving notifications from the rear camera or the doorbell.

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