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Nest Hub no longer playing audio when casting to a group

toprock
Community Member

I have a couple of different devices sharing the same Cast group 

- 2x Google Home Mini

- 1x Nest Mini

- 1x Chromecast Audio 

- 1x JBL Link 300 

- 2x Nest Hub 

 

Some days back casting to the group called "alle" started on all devices except Nest Hub. 

I deleted the group and recreated from scratch but no luck.

It doesnt matter whether trying cast from Youtube Music via Android or using Assistant voice to play TuneIn Radio to that group. 

I once had a message that was something like "Firmware cannot be checked" or so and i assumed that the JBL might have an issue but this is playing fine and removing it from the group is not helping either.

 

Any help is appreciated!

1 Recommended Answer

tezzman
Community Member

Might be related to the poor implementation of https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-now-limits-speakers-to-one-speak.... Let us know if it's solved in the coming time.

View Recommended Answer in original post

5 REPLIES 5

Princesss
Community Specialist
Community Specialist

Hi toprock,

 

Thanks for reaching out.

 

I’m sorry to hear that you’re having an issue with your Google Nest speakers. Certain devices are limited to a single group at a time. For impacted devices, you’ll need to move them to your preferred speaker group in the Google Home app or dynamically add them to a group during media playback.

The following devices can only belong to one speaker group in the Google Home app at a time. If you try to add one of these devices to a second speaker group in the app, you’ll get an error message.

 

  • Google Nest Mini (2nd gen)
  • Google Nest Audio
  • Chromecast with Google TV (4K)
  • Chromecast with Google TV (HD)
  • Google Nest Hub (2nd gen)
  • Google Nest Hub Max
  • Google Nest Wifi point
  • Pixel Tablet (Hub Mode)

To know more about it, you can check this link

 

Hope this answers your question.

 

Best,

Princess

Hi princess,

 

Thank you for the hint but I'm actually using only older devices that seem to support multiple groups. Nevertheless I deleted all groups and recreated a default group added all devices I have but still the nest hubs are not playing while the rest is. 

Also factory reset one of the nest hubs but still no luck.

 

Princesss
Community Specialist
Community Specialist

Hello there,

 

Thanks for responding. 

 

Are those speakers set up in a new home structure? Also, could you tell us the distance between the speakers from each other and from the router?

 

Best,

Princess

Hi,

speakers are setup since about 2 years without any change to it and it just stopped working about 3 weeks ago without any change. Distance is on average 5m between the devices. WiFi Access Points are not more then 12m in distance as i´m using a mesh network with two access points.

Once manually selecting also the Nest Hubs the playback fine but cannot be selected with the group.

 

 

 

tezzman
Community Member

Might be related to the poor implementation of https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-now-limits-speakers-to-one-speak.... Let us know if it's solved in the coming time.