09-29-2022 11:41 AM
Hi. I’m having issues controlling my thermostat with google assistant via google speakers. It says thermostat not connected and to check google home app (it is connected). It has worked before. It works on my Google Nest Hub Max. Just not any of the other speakers. Please help. Thank you.
10-05-2022 04:06 PM
Hi NamP,
thanks for reaching out and I'm sorry to hear about that. Let's check this further.
To confirm, are your Google Home speakers linked to the same home structure as your Nest Thermostat? Please try to reboot your Google Home speakers and command it by saying "Hey Google, sync my devices".
Thanks,
Jennifer
10-08-2022 06:18 PM
Hey folks,
I just wanted to jump in real fast to see if you saw Jennifer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
I appreciate your help here, Jennifer.
Thanks,
JT
10-09-2022 07:29 PM
Hi there,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
Best,
JT