My Yale Nest Lock isn’t found in my nest app. I found the connect just fine and paired it and it is online. When I add the lock the app doesn’t find it. I have factory reset the lock, reset the connect. I also changed my WiFi to only 2.4 ghz as well as created a a guest Wi-Fi with no security. I can always get the next thermostat on the guest Wi-Fi along with my connect and my phone but still I don’t see the lock in the app.