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Nest audio setup/connection with Google Home

RF91741
Community Member

Nest audio will not setup or connect using Google Home.  Can connect via WiFi and Bluetooth.  Once connected setup refers to U.S. guide which is no help. Performed factory reset.  Using pixel 6 and Android 13.

6 REPLIES 6

Princesss
Community Specialist
Community Specialist

Hi RF91741,

 

Thanks for visiting the Community.

 

We're sorry to hear about your experience on setting up your Google Nest Audio. By any chance, do you have a spare phone that we can try so we can further what's causing this to happen?

 

Looking forward to your response.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

I used an Apple phone to set it up.

 

Thanks for checking in.

Princesss
Community Specialist
Community Specialist

Hi RF91741,

 

Thanks for updating us. Is it already working after using your iPhone to set it up?

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there, 

 

Chiming in-- do you still need help with this? Let us know by responding to this, otherwise we'll be locking this thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess