Thanks for reaching out — I'm sorry for the delay. A few questions: do you have a heat pump system? What is the make and model of your HVAC system? Also, could you please share a photo of the wires connected to your control board?
I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
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