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Nest doorbell notifications battery

Community Member

I have just installed a nest battery doorbell. The android user in the house receives notifications on their phone but I don’t get them on my iPhone 13 Pro. I have checked everything is selected that should be but I can not get it to work.


I would appreciate some advice. 


Community Specialist
Community Specialist

Hi SCam,


I’m sorry for the delay. No worries, we’ll sort this out — a few questions: is there a pending iOS update? Is there enough memory on your phone storage? Also, is the Do Not Disturb setting off and the Background app refresh on in your phone settings? 

Going over the steps here might help:


  1. Restart your Nest camera. 
    • Plug the camera into a power source.
    • Locate the reset button at the back of the camera.
    • Press and hold for 5 seconds.
    • Your camera will restart, and the status light will be steady, solid white.
  2. Restart your modem or router, unplug it from the power outlet for 1 to 2 minutes. Then, plug it back in.
  3. For iOS devices, go to Settings > Notifications > Nest or Google Home and follow the configuration below.
    • Allow notifications is enabled.
    • You may disable any or all notification options.
  4. Restart your phone. Turn it off for 60 seconds. Then, turn it back on.

Let me know how it goes.




Community Specialist
Community Specialist

Hey there,


It's me again. I want to make sure you're all good — did those steps work?



Community Specialist
Community Specialist

Hello there,


Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, JT.