12-15-2022 12:25 PM
I have just installed a nest battery doorbell. The android user in the house receives notifications on their phone but I don’t get them on my iPhone 13 Pro. I have checked everything is selected that should be but I can not get it to work.
I would appreciate some advice.
12-24-2022 05:13 PM
Hi SCam,
I’m sorry for the delay. No worries, we’ll sort this out — a few questions: is there a pending iOS update? Is there enough memory on your phone storage? Also, is the Do Not Disturb setting off and the Background app refresh on in your phone settings?
Going over the steps here might help:
Let me know how it goes.
Thanks,
JT
12-27-2022 05:20 PM
Hey there,
It's me again. I want to make sure you're all good — did those steps work?
Regards,
JT
12-28-2022 05:53 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, JT.
Thanks,
Archie